Field Services
Daily Field Adjustment
Billing Type
Fee Schedule
Catastrophe Field Adjustment
Billing Type
Fee Schedule
Onsite Contents Inventory
Billing Type
Time & Expense
Reinspection
Billing Type
Time & Expense
Desk Services
Agreed Scope / Price
Billing Type
Time & Expense
Desk Adjustment
Billing Type
Fee Schedule
Contents Valuation
Billing Type
Fee Schedule
QA / File Review
Billing Type
Fee Schedule
Terminology
Gross Loss Amount (GLA) refers to the approved estimate amount before deductible, depreciation, co-insurance, or other limiting clauses.
Insured refers to the policyholder(s), or anyone acting on behalf of a policyholder. (e.g. spouse, contractors, public adjusters, agents, lawyers)
Base fee refers to our fee based excluding any additional costs such as mileage, expenses, or other claim-related fees.
Fee Schedule
| Gross Loss Amount | Billing Rate |
|---|---|
| $0.00 | $300 |
| $0.01 - $5,000.00 | $500 |
| $5,000.01 - $10,000.00 | $700 |
| $10,000.01 - $25,000.00 | $900 |
| $25,000.01 - $50,000.00 | $1,100 |
| Over $50,000.00 | 2.5% of GLA |
Time and Expense
| Type | Billing Rate |
|---|---|
| Adjuster Hourly Rate | $125 |
| Drive Time Rate | No fee |
| Expenses | Billed to client |
Additional Fees
Cancellation Fee
$75.00
Erroneous, duplicate, or withdraw without inspection. Administrative fee is waived.
Administrative Fee
$150.00
Includes the cost of assignment setup, dispatching, file management, and monitoring.
Mileage Rate
$1.50 per mile
Includes reimbursement for drive time, fuel, insurance, depreciation, maintenance, license / registration / taxes, finance charges, and tires. Does not apply to ferry or shuttle transportation.
Borough Fee
10% of base fee
Applies to all field assignments inside the five boroughs of New York City: The Bronx, Brooklyn, Manhattan, Queens, and Staten Island
CAT Fee
10% of base fee
Applies to all assignments related to events with a PCS code.
Expenses
100% of incurred costs
All claim-related expenses will be billed to the client, excluding expenses outlined in the Mileage Rate and CAT deployment mobilization costs. Commonly billed expenses include tolls, parking, postage and shipping, measurement and lab reports, and ladder assists.
| Type | Billing Rate | Notes |
|---|---|---|
| Cancellation Fee | $75.00 | Erroneous, duplicate, or withdraw without inspection. Administrative fee is waived. |
| Administrative Fee | $150.00 | Includes the cost of assignment setup, dispatching, file management, and monitoring. |
| Mileage Rate | $1.50 per mile | Includes reimbursement for drive time, fuel, insurance, depreciation, maintenance, license / registration / taxes, finance charges, and tires. Does not apply to ferry or shuttle transportation. |
| Borough Fee | 10% of base fee | Applies to all field assignments inside the five boroughs of New York City: The Bronx, Brooklyn, Manhattan, Queens, and Staten Island |
| CAT Fee | 10% of base fee | Applies to all assignments related to events with a PCS code. |
| Expenses | 100% of incurred costs | All claim-related expenses will be billed to the client, excluding expenses outlined in the Mileage Rate and CAT deployment mobilization costs. Commonly billed expenses include tolls, parking, postage and shipping, measurement and lab reports, and ladder assists. |
Conditions
We pay our adjusters 90% of the fee schedule / hourly rate and 100% of mileage and expenses.
Payment is due within 30 days of assignment completion. A cumulative fee of 5% is added every 30 days to unpaid invoices.
- Our adjusters do not make coverage determinations or discuss coverage with the insured under any circumstances.
- Requests to reach agreed scope of repairs or cost must be approved by Long Island Claims management in advance and are subject to additional fees.
- Our adjusters’ safety is our top priority and they are not permitted to climb roofs in the following circumstances without special assistance:
- The roof is wet, icy, or in any other condition that could result in an injury.
- There is no safe roof access from the main level or an opening in the home.
- The roof slope is greater than 6/12 or the roof is comprised of materials not suitable for foot traffic.